We are here to help! At ComputerGenius, there is no problem too big for us to handle. Bring in your computer and our knowlegeable staff will fix your issue quickly and at a lower price than our competitors.
Want to Know What’s Going On?
We have an open-workroom policy. That means we are here to answer any questions you may have about your computer and that you are welcome where we work. There are no back rooms, there are no secrets, and there are no hidden costs.
Our Procedure
What can we do for you? When you bring your computer to us, we begin by listening. Come, sit and stay awhile. You know best about your computer issues so our attentive staff wants to hear from you, our cherished customer.
Our Diagnosis. Every computer brought to our store gets a free* diagnosis. This is how we analyze your problem and figure out exactly what is going wrong.
Your Analysis. Once we diagnose the issue, we leave the decision up to you. Our staff will give you every option available to fix your problem, even if it means sending you to the competition. At ComputerGenius, we seek your satisfaction. We try to save you money because we value you.
What we offer. SHould you choose to leave your computer in our hands, we make it a priority to give you the best service for the least cost and return your computer to you in the shortest time period.
Taking your computer home. Before you take your computer home, we show you are work so you know we cleared up your problem. Our goal is your satisfaction and we want to make sure we’ve reached it.
* Our free diagnosis extends to all customers and their computers. However, this does not include laptop dis-assembly.